CITM® - Certified IT Manager TOD

Online Training On Demand Course w/ Certification Exam

$495.00

SKU 615-CITM-TOD Categories ,

CITM© is the second course in the EPI IT Training Framework. Also known as the IT specialist course, CITM© is a 3-day course designed to teach the competences required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. Candidates attending this course will prove that they have gained the competences required to provide leadership and take responsibility for team performances and development in dynamic environments.

CITM® is aligned with the latest European e-Competence (e-CF) Framework – addressing proficiency levels 1 and 2 (Associate & Professional). In 2016, the e-CF became a European standard and was published officially as the European Norm EN 16234-1.

Description

Course Goals

  • Provide guidance and implementation for IT strategy as set by senior IT and business management
  • Select and manage staff, implement training programs, career plan development and job rotation programs
  • Select, evaluate and negotiate vendors using RFI, RFP and selection criteria
  • Provide guidance for developing, testing and implementing business applications
  • Manage and/or assist in IT project management
  • Design and implement service management processes
  • Business continuity plan design
  • Review and implement information security practices and controls
  • Understand the need for business change, the role and activities of the Business Relationship Manager
  • Initiate and assist in risk management practices
  • Understand and select new technologies such as Blockchain, Big Data and Artificial Intelligence
  • Select suitable technologies for information management
  • Measure and improve the quality of IT services

 

Included in this package are:

  • Online training access to the course on EPI Academy for 12 months.
  • Exam is valid for 12 months.
  • The E-book is licensed to you. It has no expiry date and can be printed after download.

EXIN accredited certification exams are included with all EPI-USA courses.

This course and exam are internationally recognized and have been endorsed and accredited by EXIN. EXIN is a global, independent accreditation and examination institute who have certified over 2 million students globally. Accreditation by EXIN ensures quality and impartiality of the EPI certifications awarded to IT and data centre professionals who pass EPI certification exams.

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EPI-USA Training On Demand (TOD) courses are pre-recorded and available 24/7 for you or your employees. This is different from Live Virtual Instructor-Led Trainings (VILTs), which are scheduled in advance. If you are interested in live instructor-led or private on-site trainings for you or your organization, please contact EPI-USA to register or for more information.

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